DD3
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Політика конфіденційності

Останнє оновлення: 10 липня 2026 року. Ця Політика пояснює, як DD3 збирає, використовує, передає та захищає персональну інформацію під час відвідування сайту, запитів зразків 3D філаменту, OEM/оптових/експортних замовлень, підтримки, повернень і відшкодувань.

Інформація, яку ми збираємо

  • We may collect contact information, company details, billing and shipping details, consignee information, order information, SKU/material/color/packaging requirements, payment-related information, device identifiers, browser data, IP address, usage data, Cookie data and communication records including inquiry, customer service, return and quality claim messages.
  • Payment card or PayPal information may be processed by payment providers; DD3 generally receives limited transaction, confirmation or risk information rather than full payment credentials.

Джерела інформації

  • We collect information directly from you, your company representatives, buyers, agents or forwarders when you submit inquiries, request samples, confirm specifications, place orders, arrange shipping or contact support.
  • We may also collect information automatically through Cookies, analytics and similar technologies, and from payment processors, logistics providers, cloud service providers, customer service tools, advertising/analytics partners, third-party platforms and lawful public or business sources.

Як ми використовуємо інформацію

  • We use information to respond to inquiries, prepare quotations, process orders and payments, arrange production, packing, shipping and customs documentation, provide customer support, handle returns, exchanges, refunds and quality claims, manage risk, prevent fraud, protect security, keep business records, perform analytics and improve our services.
  • Where permitted, we may use contact and usage information for marketing, product updates, sample follow-up, advertising measurement and B2B relationship management. You may ask us to stop promotional communication.

Кому ми передаємо інформацію

  • We may share information with payment processors, banks, logistics companies, freight forwarders, customs brokers, warehouse or fulfillment providers, cloud hosting providers, IT vendors, analytics providers, advertising/measurement partners, customer service tools, professional advisers and legal or government authorities when necessary.
  • We may also share information within DD3-related business operations or in connection with a merger, restructuring, financing, sale of assets, legal compliance, rights protection, fraud prevention or dispute resolution.

Ми не продаємо персональну інформацію

  • DD3 does not sell personal information for money. If applicable privacy law defines certain advertising or analytics sharing as a sale or sharing, you may contact us to exercise available opt-out rights.

Cookie, аналітика та реклама

  • We use Cookies and similar technologies to operate the website, remember preferences, understand traffic and usage, measure marketing performance, improve pages and support security.
  • You can adjust browser settings to block or delete Cookies, but some website functions may not work correctly. Third-party analytics or advertising providers may set their own Cookies subject to their policies.

Do Not Track

  • Some browsers send Do Not Track signals. Because there is no consistent industry standard for responding to these signals, our website may not respond to them. You can still use Cookie controls and contact us about available privacy choices.

Конфіденційність дітей

  • Our website and B2B filament services are not directed to children. We do not knowingly collect personal information from children under the age required by applicable law.

Безпека даних

  • We use reasonable administrative, technical and organizational measures designed to protect personal information, but no transmission or storage system is completely secure. Please avoid sending highly sensitive information through unsecured channels.

Зберігання

  • We retain personal information for as long as needed for inquiries, orders, shipping, support, returns, warranty or quality records, legal compliance, accounting, dispute resolution, security and legitimate business purposes, then delete or de-identify it when appropriate.

Міжнародна передача

  • Because DD3 supports international B2B, OEM, wholesale and export business, information may be transferred to, stored in or processed in countries outside your location. We use appropriate safeguards where required by applicable law.

Ваші права

  • Depending on your location, you may have rights to access, correct, delete, restrict, object to, opt out of certain processing, withdraw consent, or request a portable copy of your personal information.
  • To exercise rights, we may need to verify your identity and order or company relationship. Some information may be retained where required for legal, tax, accounting, security or dispute purposes.

Скарги

  • If you have concerns about our privacy practices, please contact us first so we can review the issue. You may also have the right to complain to a local data protection authority depending on your location.

Зміни

  • We may update this Privacy Policy from time to time. The revised version will be posted on this website with the updated date.

Контактна інформація

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